Most devices are set to automatically backup to iCloud, or you can select ‘This Computer’ to do a local backup to your computer.Ensure Summary is selected in the left-hand column.When it appears on your computer, select your iPhone or iPad.Follow the on-screen steps if asked for your passcode or to Trust This Computer. Open Finder, if using a Mac with macOS Catalina 10.15. Open iTunes if using a Mac with macOS Mojave 10.14 or earlier.Turn off Find My iPhone by going to Settings > iCloud, tap Find My iPhone, then turn it off.Even if you think you won’t need it, better to be safe than sorry. We suggest you make a backup of everything on your phone.OR you can also restore your device without a computer. If you're using iTunes, make sure you have the latest version. Make sure your computer is up to date.The first step is to ensure you have taken the necessary steps recommended before wiping everything off your iPhone. Below we will go through the steps needed for an iPhone hard reset. Completing an iPhone factory reset may also help to fix certain issues and errors. This may be important, should you wish to sell your device, you don’t want your personal information being shared. How to factory reset an iPhone or iPad- All modelsĪ factory reset (hard reset) erases all your personal photos, contacts and settings off your iPhone (or iPad) and installs the latest version of iOS software.
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